Apr 2022 Offering

MGT318 - Public Information in An All-Hazards Incident
Date & Times
Apr 12 - 13, 2022 from 8 AM - 5 PM

This course examines the role of public information in Weapons of Mass Destruction (WMD), terrorist, and all-hazards incident management and provides practical training in crisis communication techniques. In a major incident, it is of critical importance that community leaders, incident managers, and public information officers are prepared to communicate with the public through traditional and social media. This course focuses on the role of public information in WMD, terrorism, or all-hazards incident management; the information needs of the press and public in a crisis; and strategies for planning, conducting, and managing the crisis public information effort. The intended audience is the individuals within a jurisdiction whose duties may require them to interface with news media during their community’s response to a WMD, terrorism, or all-hazards incident. Course participants who would benefit from this training include a jurisdiction’s key elected officials, public information officers, key department heads, key public health and medical personnel, first responders, and emergency management officials from both the public and private sectors.

Course Objectives
-Understand the role of the public information function in WMD/terrorism incident management
-Understand the role of local, state, and federal governments and agencies in a WMD/terrorism incident
-Understand the news media environment and requirements in a WMD/terrorism incident and how to effectively communicate public information in the wake of such an incident
-Understand the communication life cycle in a WMD/terrorism incident and the actions necessary to successfully manage the public information effort throughout that cycle

Max Attendance
30 (14 Open Seats)
North Kansas City Fire Station #1
1815 Howell St
North Kansas City, MO 64116
POST Approved
POST Control #
Interpersonal Perspectives
Technical Studies
Target Audiences
Public Health, Public Safety Communications (911), Emergency Medical Services (EMS), Information Technology, Government Administrative, Law Enforcement, Emergency Management, Fire, Public Works, and Emergency Management Director
Open To The Public
None Set